Welcome to Membrane Solutions. We try to customize the order process and simplify every single step. We sincerely hope you have a great shopping experience on membrane-solutions.com.
Please follow the order process here:
Order
here are several ways you can order or contact us:
Order/Inquiries by Phone: 1-800-553-9057
Online: info@membrane-solutions.com
For online orders, please write to: order@membrane-solutions.com
Confirmation EmailA confirmation email will be sent to you within three business days.
Payment & BillWe accept credit card, check, bank transfer for your payment. All amounts quoted online are in U.S. dollars. Automated online credit card orders will be accepted for U.S. orders only. Please note the paper copy of bill will not be sent.
DeliveryOrders placed on membrane-solutions.com are typically processed and shipped within three business days, providing the product is in stock. We use all major carriers to ship orders, including UPS, DHL, FedEx, and USPS, with standard flat rate*. We will determine the appropriate carrier for your shipment, depending on your choice of ultimate destination. The estimated delivery date displayed on the confirmation email.
| Flat rate* table: | |
| Order Total | Shipping & Handling Rates |
| $0 ~ $200 | $40 |
| $200 ~ $300 | $45 |
| $300 ~ $400 | $50 |
| ...... | |
| (Additional $5 freight will be placed on each extra $100 order amount) | |
| $1000 ~ over | FREE |
Shipping NotifyA notified email will be sent to you upon delivery.
ReceiptPlease inspect all packages upon receipt. If any product is defective or missing, please contact our Customer Service immediately. The writing report must be sent to order@membrane-solutions.com. Membrane Solutions should have reasonable opportunity to make inspections, tests and repairs.
| USA | China | Japan |
| Toll Free: 800-553-9057 | Toll Free: 400-620-1660 | Toll Free: 0066-33-800658 |
| Fax: 732-412-4040 | Fax: 0086-21-51687551 |
